Privacy Policy

This Privacy Policy explains how Sense Road Retreat processes personal data in connection with the website senseroadpan.digital. It applies to information collected through direct submissions, technical site operation, and related communications.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

Purposes of Processing

We use personal data to respond to enquiries, manage contact form submissions, provide requested information, maintain website security, support technical delivery, and preserve privacy preferences. Technical data is used to operate the site reliably, detect misuse, and maintain the integrity of the service.

Processing is confined to the purposes stated in this policy and no broader use is assumed.
02 · Sharing

Operational Sharing

Data may be shared with service providers or other operational recipients that assist with website hosting, technical maintenance, message delivery, or similar support functions. Such recipients are expected to process data only for the relevant service purpose and under appropriate confidentiality and security obligations.

Operational recipients are limited to those needed for site function and response handling.
01 · Collection

Data Collected

We process the name, email address, phone number if provided, inquiry message, and service preferences submitted through forms or other direct contact channels. We also process limited technical data, including server request metadata and browser and device information, for security and delivery purposes.

The categories collected depend on the information submitted through the website and related communications.
02 · Sources

Sources of Data

Personal data is collected when a user submits a contact form, sends a message, or otherwise communicates with Sense Road Retreat. Technical data is generated automatically when the website is accessed and used, including data needed to maintain security and deliver the requested pages and functions.

Information is obtained directly from users and from the technical operation of the site.
03 · Cookies

Cookie Categories

Confirmed cookies are used for essential site operation and for storing privacy preferences. No analytics cookies or marketing or advertising cookies are confirmed as active. Any cookie that is not strictly necessary should be treated as inactive unless separately disclosed.

Only limited cookie categories are confirmed for this site.
04 · Controls

Cookie Controls

The website uses essential cookies necessary for site operation and cookies that remember privacy preferences. Where the browser permits, users may block or delete cookies through browser settings, but essential cookies may remain necessary for the site to function properly.

Cookie preferences are limited to essential operation and privacy settings.
User Rights

Data Subject Rights

Subject to applicable law, users may have rights to access, correct, delete, restrict, or object to certain processing of their personal data. Where processing is based on consent, consent may be withdrawn for future processing. Requests are assessed against legal and operational requirements.

Available rights depend on the user’s location and the legal basis for processing.
Requests

How to Make a Request

A rights request should identify the data subject and describe the request with sufficient detail to allow verification and review. Sense Road Retreat may request additional information where needed to confirm identity, protect confidentiality, or determine the scope of the request. Responses are provided within the period required by applicable law where a verified request is received.

Requests are handled through the contact channels identified in this policy.
Data Retention

Retention Policy

Personal data is retained only for as long as needed to handle the enquiry, maintain the website, meet security or legal obligations, or support recordkeeping consistent with the original purpose. When data is no longer required, it is deleted, anonymised, or otherwise disposed of in a controlled manner.

Retention follows the purpose of collection and applicable legal requirements.
Policy Updates

Policy Updates

If this policy is updated, the revised version will be posted on the website and will apply from the effective date stated in the updated text. Users should review the policy periodically to remain informed of the current terms.

The policy may be revised to reflect operational or legal changes.
GDPR

GDPR Overview

Where GDPR applies, Sense Road Retreat acts as controller for the personal data described in this policy. Processing is based on the user’s interaction with the website, the need to respond to enquiries, the operation and security of the site, and any other lawful basis that may apply under the regulation.

Because the website is intended to be accessible to users in the European Economic Area, GDPR principles are applied where the regulation is relevant to the processing activity and the user’s location.
ReferencesEU compliance sources
This section is intended for users whose data is subject to GDPR.

GDPR Rights

Where applicable, users may request access, rectification, erasure, restriction of processing, objection to processing, and data portability. Users may also withdraw consent where processing relies on consent. These rights may be limited by legal obligations, security requirements, or the need to retain records for legitimate operational purposes.

GDPR rights are available only to the extent they apply under law and to the relevant processing.
Privacy Contact

Contact Information

Email contact
sales@senseroadpan.digital
Telephone contact
+596 696 43 61 92
Postal address
27 Rue Martin Luther King, 97200 Fort-de-France
Privacy inquiries
Contact Page

Use the listed channels for questions about this policy or the handling of personal data.